Terms and Conditions & Disclaimer

1. Nature of the services

Medium Noëlle offers paranormal insights and spiritual support. These services are performed on the basis of a best-efforts obligation. This means that Medium Noëlle makes every effort but provides no guarantees regarding the outcomes or results of a session. The services are expressly not a substitute for medical or psychological advice.

2. Medical advice and personal responsibility

No medical diagnoses are made. For physical or mental complaints, the client must always consult a recognized physician or specialist. Following information from the session is entirely at your own risk. Changes to ongoing medical treatments or medication must be made exclusively in consultation with the treating physician.

3. Confidentiality and Privacy

All shared information is treated with strict confidentiality in accordance with our Privacy Statement. Personal data is used exclusively for our own administration and the provision of the service. Photos shown during a session are not stored, unless this is necessary for an ongoing process and with explicit consent.

4. Photos from third parties

When the client shows photos of third parties, the client declares that he/she has obtained permission from the person concerned to do so. The client indemnifies Medium Noëlle against claims from third parties regarding the use or viewing of these images during the consultation.

5. Liability

The liability of Medium Noëlle is limited to a maximum of the amount charged for the relevant consultation. Medium Noëlle is not liable for indirect damage, consequential damage, or decisions made by the client based on the insights obtained. This limitation does not apply in the event of intent or willful recklessness on the part of Medium Noëlle.

6. Cancellation and Withdrawal

By scheduling an appointment taking place within 14 days, the client agrees that the service will be provided immediately and waives the statutory right of withdrawal as soon as the session is completed.